Meridian Mobile
Week of 2026-05-28 · model build 3 days ago
NPS 34+2 vs last quarter
Society healthamber

Data sources — Meridian Mobile

The 5 standard CSP feeds powering the society model. 28 fields max — no Hadoop, no raw DPI.

SourceSystemFields providedCadenceLast receivedStatus
BSS / BillingOracle Billingcontract_type, billing_tier, spend_avg, tenureMonthly14 May 2025 Connected
CRMSalesforceage_band, handset_type, home_region, community_typeQuarterly1 Apr 2025 Connected
Network KPI summaryEricsson OSSthroughput_bands, 4G_time_pct, usage_deltaWeekly19 May 2025 Connected
DPI summary exportSandvinetop_service_name, service_category, quality_bandWeekly19 May 2025 Connected
NPS survey platformMedalliaaggregate_nps, segment_npsQuarterly1 Apr 2025 Connected

Model calibration

Last NPS calibrationQ1 2025 · NPS 32 → now 34
Model confidence
78%
Next calibration dueQ2 2025 · July
CEI scores in range4.18M / 4.2M subscribers

Minimum viable fields

24 of 28 fields connected

4 optional fields are not yet connected:

age_bandis_commutercomplaint_volumesegment_NPS

Connecting these would improve model confidence by an estimated 8–12%.

The system uses only aggregated, weekly batch inputs. No cell-level data, no raw DPI sessions, no per-subscriber NPS.